ILL Policy

Interlibrary loan (ILL) service allows a user of one library to borrow library materials from another library. The Montana State Library (MSL) adheres to the principles endorsed in the ALA Interlibrary Loan CodeU.S. Copyright Law, the CONTU guidelines on journal articles, and state laws governing confidentiality of records.

Who can request ILL materials?

State employees or state agency contractors with a Montana State Library card may submit ILL requests for work-related materials. Other patrons may request ILL services through their local public library.

How do I request an ILL?

What is the turnaround time for an ILL?

MSL attempts to process all ILL requests within one business day. Rush requests are accommodated as resources allow. Due to shipping uncertainties, please allow two to three weeks to obtain physical materials.

Are there any charges?

Most ILL items are available free of charge. However, if charged by a lending library, MSL will pay a maximum of $20 for any ILL request. If an ILL item is lost or damaged, the patron will be responsible for any bills charged by the lending library.

What types of materials can be requested?

Books, journal articles, maps, theses, and dissertations can all be requested. However, the below items cannot be obtained through ILL:

  • Materials published within the last year
  • Materials not related to the performance of state agency work
  • Materials limited by license agreements
  • Ebooks and eaudiobooks
  • Entire journals/magazines
  • Equipment, hardware, and software

Other information

  • There is no limit to the number of ILL requests.
  • Availability of ILL depends on other libraries and is not guaranteed.
  • The lending library sets the loan period and any restrictions on materials.
  • Materials will be mailed unless otherwise specified.
  • Renewal requests may be made by phone or email.
  • Materials must be returned to MSL by the due date.
  • Lost, late, or damaged materials jeopardize MSL's borrowing privileges.

If you have any questions, please email MSLLoan@mt.gov or call 406-444-5352.